OUR GUARANTEES

30-Days Money Back Guarantee
If during your first 30 days with us you are less than happy with the level of service you have received, you are welcome to claim a full refund. Your account will be closed and money promptly refunded.

99.9% Uptime Guarantee
We are proud of our service availability record and have an Uptime Guarantee in place to prove it. If your website and email uptime for any given month falls below 99.9% without advance notice from us, we will refund you one day's payment for every day your website is unavailable.

110% Satisfaction Guarantee
In the unlikely event that you have a problem that is not resolved to your satisfaction, you can escalate the matter to our CEO and CTO who will ensure your issue is resolved and does not happen again.

24 Hours Account Activation
We guarantee that your account will be activated and account details emailed to you within 24 hours of signing up.

Lifetime Price Freeze Guarantee
Once you sign up with us, the price you pay can only go lower. We guarantee that we will not raise the prices of our hosting packages for existing customers.

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